Shipping Policy

Effective Date: 08-SEP-2023

At GROCERY BIDS SERVICES PVT LTD, we are committed to providing efficient and reliable product delivery to our valued customers. This Shipping Policy outlines the key details of our shipping process:

1. Shipping Timeframe

1.1 Standard Delivery Time: We strive to ensure that your orders are delivered promptly. Our standard delivery time typically takes approximately 2 hours from the time of shipping. However, please note that delivery times may vary depending on factors such as order volume, traffic conditions, and delivery location.

1.2 Variances in Delivery Time: While we make every effort to meet our standard delivery timeframe, please be aware that occasionally, delivery times may vary due to unexpected circumstances or high demand. We appreciate your understanding in such situations.

2. Shipping Locations

2.1 Service Area: We currently provide delivery services within Patna BH 

3. Shipping Charges

3.1 Delivery Charges: Our shipping charges are determined based on the distance of the delivery location and any additional services requested, such as express delivery or special handling. The delivery charges will be clearly displayed during the checkout process for your review before confirming your order.

4. Real-Time Live Order Tracking System

4.1 Order Tracking: To ensure transparency and enhance your shopping experience, we offer a real-time live order tracking system. This system allows you to track your order's progress, view the location of your delivery in real-time, and receive estimated delivery time updates. You can access the order tracking feature through our platform or by contacting our customer support.

5. Contact Us

5.1 Customer Support: If you have any questions or concerns regarding your order, delivery, or shipping, please feel free to reach out to our customer support team. We are here to assist you.

6. Changes to Shipping Policy

GROCERY BIDS SERVICES PVT LTD reserves the right to modify this Shipping Policy at any time. Users will be notified of changes through our platform. Continued use of our platform after the effective date of changes constitutes acceptance of the updated Shipping Policy.

Thank you for choosing GROCERY BIDS SERVICES PVT LTD. We appreciate your trust in our platform and look forward to serving you efficiently with the added convenience of our real-time live order tracking system.

 

Regards

Grocery bids